Copyright thehindubusinessline
Ola Electric has expanded its Hyperservice initiative by opening up its proprietary service infrastructure and technology to independent garages and fleet operators across the country. In Phase 1, the company has made key spare parts available for purchase directly through the Ola Electric Customer App and its website. This marks a strategic shift toward creating an open service ecosystem beyond its own network. In a filing to stock exchanges, the company said Ola’s genuine spare parts, diagnostic tools, and service training modules will be accessible not only to its customers but also to independent garages, mechanics, and fleet operators nationwide. In subsequent phases during the quarter, Ola Electric will extend access to diagnostic tools and technician certification programs, making the entire ecosystem truly open and accessible. Commenting on the development, Bhavish Aggarwal, Chairman and Managing Director of Ola Electric, said, “With Hyperservice scale-up, we are opening this capability to everyone. Every garage, fleet, and customer can now access the same high-quality tools, parts, and systems that power Ola’s own network. This is true service freedom, only possible in a D2C model.” Published on October 27, 2025
