CVS says a system outage is preventing some of its pharmacies’ from filling prescriptions
CVS says a system outage is preventing some of its pharmacies’ from filling prescriptions
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CVS says a system outage is preventing some of its pharmacies’ from filling prescriptions

🕒︎ 2025-10-21

Copyright Cable News Network

CVS says a system outage is preventing some of its pharmacies’ from filling prescriptions

Some customers might not be able to fill or pick up their prescriptions at CVS locations on Tuesday because of technical issues. A CVS spokesperson said in a statement Tuesday that the company is working to resolve a network connection issue that has prevented some pharmacies from delivering medicine to customers. “While most of our pharmacies can still fill prescriptions, some patients may experience delays,” a CVS spokesperson said. Many people on social media complained that they can’t pick up their prescriptions or were being turned away for tests and flu shots. “We are experiencing a known system outage,” CVS responded to frustrated customers on X. “We sincerely apologize for any inconvenience this may cause and can assure you that we are diligently working on restoring service.” CVS has more than 9,000 locations in the United States. Last week, it announced it bought around 60 Rite Aid locations following its former rivals’ closure after six decades in business. It’s not clear that had anything to do with CVS’ outage Tuesday. The system outage comes a day after Amazon Web Services experienced issues of its own and inconvenienced millions of people around the world. Although the two events do not appear related, they highlight how much people rely on cloud-based systems for their crucial daily activities – and how vulnerable we are as a society when they go down for whatever reason.

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