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AMARILLO, Texas (KFDA/Gray News) – As Medicare open enrollment begins, the Better Business Bureau (BBB) is warning consumers about pervasive scams that could lead to identity theft or financial loss. “Remember, Medicare will never contact you,” Janna Kiehl, BBB president, said. “The best practice is to protect your Medicare number, Social Security number, banking information and health information at all times and don’t give it to anyone you don’t know or anyone who contacts you out of the blue.” The open enrollment period allows eligible individuals to sign up or change their Medicare plans. For Medicare, this runs from Oct. 15 through Dec. 7. Medicare Advantage open enrollment is from Jan. 1 to March 31. Healthcare.gov open enrollment begins Nov. 1, with Dec. 15 as the deadline for Jan. 1 coverage and Jan. 15 for Feb. 1 coverage. The BBB said scammers often pose as representatives offering “better plans.” These callers might present attractive offers, but consumers should refrain from providing any personal information, end the communication and report the incident to Medicare and the BBB. To learn about common scam tactics and how to avoid them per the BBB, click here. The BBB Scam Tracker frequently receives reports of these fraudulent calls and texts. Consumers can report scam calls to BBB Scam Tracker at BBB.org/ScamTracker. Caregivers or family members can also report on behalf of someone else. If you suspect a scam or have provided personal information to a fraudulent caller, contact 1-800-MEDICARE. For suspected fraud related to ACA coverage, visit HealthCare.gov or call the Health Insurance Marketplace call center at 800-318-2596.
