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Leading AI and technology transformation solutions company UST has announced investment of an undisclosed amount in aiOla of Israel to ‘strengthen its presence at the intersection of human-AI interaction. ‘ A UST spokesperson said aiOla is a deep-tech voice and conversational AI lab that has built a voice-agentic AI platform to power workflow agents, converting frontline speech into structured, auditable workflows. The deal follows a successful collaboration initiated and incubated by UST’s open-innovation arm, UST Spark. Voice agentic AI Voice agentic AI refers to AI systems that independently perform tasks and make decisions to achieve goals through voice commands. aiOla seeks to redefine how enterprises interact with their systems by making voice the natural interface for executing workflows and capturing data. Built on patented foundation models, its technology goes transforms manual processes by merging voice recognition with intelligent workflow agents to turn natural speech into real-time, structured data. The investment in aiOla helps expands a growing technology advantage in next-generation AI solutions. UST and aiOla are positioned to transform frontline worker experience through AI and natural voice-to-system execution. Beneficiary verticals include healthcare and life sciences; retail; manufacturing; and automotive, among others. Collection lag of data The partnership strengthens aiOla’s ability to bring innovation to market and scale voice-agentic automation in mission-critical settings across a variety of verticals. So far, enterprises have primarily found success integrating AI into back-office processes. This has resulted in a collection lag of valuable frontline data across unconnected keyboards, clipboards, and fragmented apps, the spokesperson explained. Natural and agentic voice processing captures critical frontline data, resulting in superior demand forecasting and richer insights, while also reducing costs associated with traditional manual data capture methods. The aiOla platform turns shorthand data captured through spoken inputs into structured, auditable information. It enables frontline workers to interact with own systems through voice input in any environment overcoming background noise and accents to work faster and reduce manual errors and capture critical information. Purpose-built This replaces keystrokes with agentic, voice-led workflows that capture triple the data, three times as fast. The spokesperson said UST invested in aiOla because it is the only voice-to-workflow platform purpose-built for enterprise operations, scaling in jargon-heavy, industry-specific environments, while being able to adapt to each site’s terminology and enforcing consistent processes across locations. Manu Gopinath, President, UST, said his company envisions enterprise transformation enabled by AI as the next major leap for business. “By integrating advanced voice and conversational AI technologies with our platforms and solutions, we empower frontline workers with seamless, intuitive experiences - automating data capture, accelerating workflows, and optimising operational efficiency at scale.” These capabilities redefine how work gets done in the field, bringing actionable intelligence and measurable outcomes directly to those who deliver value every day, he added. “Our investment aligns with our technology ecosystem; reinforces our commitment to delivering the powerful tools enterprises need to transform services; drive innovation; and set new standards for operational excellence.” Critical industries Amir Haramaty, President and Co-founder, aiOla, said UST is the ideal partner to help bring aiOla’s voice-agentic workflows into the heart of enterprise. “Together, we enable organisations in critical industries like pharmaceuticals and manufacturing to replace manual, error-prone processes with seamless, voice-driven workflows that give teams real-time access to data and processes, unlocking a more efficient and agile way of working at scale.” Published on November 4, 2025
