By Amanda Caswell
Copyright tomsguide
Skip to main content
Tom’s Guide
Newsletters
View Profile
Search Tom’s Guide
You May Like
ChatGPT Projects just got smarter — here’s how to use the new tools
I fixed the most annoying thing about ChatGPT — here’s how
I was struggling with GPT-5’s new Thinking mode — these 6 tweaks boosted my results
Phone Insights
Phone Best Picks
Phone Deals
Phone Face-Offs
Phone How-Tos
Phone Reviews
Network Carriers
Android Phones
Google Phones
Motorola Phones
OnePlus Phones
Samsung Phones
Nothing Phone
TV Best Picks
TV Face-Offs
Audio Insights
Audio Best Picks
Audio Deals
Audio Face-Offs
Audio How-Tos
Audio Reviews
Over-Ear Headphones
Bluetooth Speakers
Entertainment
Streaming Devices
Prime Video
Paramount Plus
Playstation
Gaming Peripherals
Connections
Computing Insights
Computing Best Picks
Computing Deals
Computing Face-Offs
Computing How-Tos
Computing News
Computing Reviews
VPN Best Picks
VPN Face-Offs
VPN How-Tos
VPN Reviews
Operating Systems
Malware & Adware
Smart Glasses
Chromebooks
Gaming Laptops
Apple Desktops
Gaming Desktops
Android Tablets
Computing Brands
AI Insights
AI Best Picks
AI Face-Offs
Google Gemini
Apple Intelligence
Mattress Best Picks
Mattress Deals
Mattress Face-Offs
Mattress How-Tos
Mattress News
Mattress Reviews
Mattress Care
Mattress Toppers
Pillows & Bedding
Smartwatches
Fitness Trackers
Smart Rings
Apple Watch
Home Insights
Home Best Picks
Home Face-Offs
Home How-Tos
Home Reviews
Home Topics
Home Appliances
Home Office
Home Security
Home Brands
Popular Brands
View Phones
Phone Insights
Phone Best Picks
Phone Deals
Phone Face-Offs
Phone How-Tos
Phone Reviews
Network Carriers
View Network Carriers
Android Phones
View Android Phones
Google Phones
Motorola Phones
OnePlus Phones
Samsung Phones
Nothing Phone
TV Best Picks
TV Face-Offs
Audio Insights
View Audio Insights
Audio Best Picks
Audio Deals
Audio Face-Offs
Audio How-Tos
Audio Reviews
Headphones
View Headphones
Over-Ear Headphones
View Speakers
Bluetooth Speakers
Entertainment
View Entertainment
View Streaming
Streaming Devices
Prime Video
Paramount Plus
View Gaming
Playstation
Gaming Peripherals
Word Games
Connections
View Computing
Computing Insights
Computing Best Picks
Computing Deals
Computing Face-Offs
Computing How-Tos
Computing News
Computing Reviews
VPN Best Picks
VPN Face-Offs
VPN How-Tos
VPN Reviews
View Hardware
View Software
Operating Systems
View Security
Malware & Adware
View VR & AR
Smart Glasses
View Laptops
Chromebooks
Gaming Laptops
View Desktops
Apple Desktops
Gaming Desktops
View Tablets
Android Tablets
Computing Brands
AI Insights
AI Best Picks
AI Face-Offs
AI Engines
Google Gemini
Apple Intelligence
View Wellness
Mattresses
View Mattresses
Mattress Best Picks
Mattress Deals
Mattress Face-Offs
Mattress How-Tos
Mattress News
Mattress Reviews
Mattress Care
Mattress Toppers
Pillows & Bedding
View Fitness
Smartwatches
Fitness Trackers
Smart Rings
Apple Watch
Home Insights
Home Best Picks
Home Face-Offs
Home How-Tos
Home Reviews
Home Topics
Home Appliances
Home Office
Home Security
View Outdoors
Home Brands
Popular Brands
Apple Event
iPhone 17 Pro
The World in 2035
Wordle Today
Best laptops
Best Mattress
Don’t miss these
ChatGPT Projects just got smarter — here’s how to use the new tools
I fixed the most annoying thing about ChatGPT — here’s how
I was struggling with GPT-5’s new Thinking mode — these 6 tweaks boosted my results
7 Powerful GPT‑5 Prompts That Will Instantly Upgrade Your Experience
I’ve been testing ChatGPT-5 — and these 3 features are absolutely brilliant
I test AI for a living — here’s 7 prompts for getting the most out of ChatGPT-5
11 ChatGPT-5 prompts that will instantly boost your productivity
Frustrated with GPT‑5? These 5 expert tips will instantly improve your results
You’ve been prompting ChatGPT all wrong — 3 expert tips you need to know
I test AI for a living — here’s what I tell ChatGPT (and what I never will)
Sam Altman just teased GPT‑6 — and it’s more personal than ever
ChatGPT-5 remembers everything you’ve ever said — here’s how to toggle what it knows about you
ChatGPT-5 features — here’s the 5 upgrades I would try first
I’ve started using ChatGPT’s incognito mode every time — here’s 4 reasons why and how to do it
Maximize ChatGPT-5’s Potential with This One Game-Changing Prompt
This is the one important thing ChatGPT-5 still can’t do — and my simple workaround
Amanda Caswell
11 September 2025
This is a game changer for custom GPTs
When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works.
(Image credit: Shutterstock)
I’ve been using ChatGPT-5 for weeks now, and I can honestly say it’s smarter than ever. But there’s still one crucial feature missing: memory for custom GPTs. OpenAI recently added the ability to branch conversations, a long-requested update, so I can only hope that giving custom GPTs a memory is next on the list.
If you’ve taken the time to build a GPT using OpenAI’s GPT Builder, you might assume it will pick up where you left off, but no, it won’t recall anything. Not your preferences, past questions, project details or literally anything else. That’s not how it currently works.
Even if Memory is turned on in your settings, GPTs you create are stateless. That means they forget everything between chats. And while ChatGPT’s built-in Memory works great in standard conversations, it doesn’t carry over to assistants you build. For a power user like me, that’s disappointing.
You may like
ChatGPT Projects just got smarter — here’s how to use the new tools
I fixed the most annoying thing about ChatGPT — here’s how
I was struggling with GPT-5’s new Thinking mode — these 6 tweaks boosted my results
Luckily, in my frustration, I’ve found some pretty easy workarounds to help bridge the gap and boost productivity. I’ll explain what’s going on behind the scenes and how I set up my own assistant to keep context without repeating myself every time.
ChatGPT-5 workarounds that actually help
(Image credit: OpenAI)
After tinkering around a bit, I discovered that just because your GPTs can’t remember doesn’t mean you’re stuck repeating yourself. With a little planning, you can create the illusion of memory and maintain continuity using two of ChatGPT’s most powerful under-the-radar features: Projects and Configure.
Projects was a feature originally only available to Pro and Plus users. However, OpenAI recently rolled out this helpful feature to free-tier users, which is why anyone can take advantage of this workaround.
Found in the left-hand sidebar, a Project is a dedicated workspace inside ChatGPT where you can keep all related chats and files grouped together. And unlike custom GPTs, Projects do retain context across sessions. So if you’re working on a longer task, like writing a series of emails, ChatGPT can reference previous conversations and files within that Project, even if the assistant itself doesn’t technically “remember.”
Formally called Knowledge, this is now an unnamed file upload section that can be found under Configure. For reference, it’s is in the same location where you build your own GPT using the GPT Builder. This is where you upload files (such as PDFs, briefs or large files) that your GPT can search, quote or summarize during a session.
While these files stay attached to the GPT itself, they’re only referenced during that session’s conversation. The assistant doesn’t “remember” them unless you call on them again, which makes pairing this feature with Projects especially effective when you want to simulate memory across longer workflows.
Sign up to get the BEST of Tom’s Guide direct to your inbox.
Get instant access to breaking news, the hottest reviews, great deals and helpful tips.
Contact me with news and offers from other Future brandsReceive email from us on behalf of our trusted partners or sponsorsBy submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.
How I set it up
(Image credit: OpenAI)
You’re going to want to set up Projects if you’re working on something over multiple sessions with your custom GPT. Projects are a lot like Las Vegas — what happens in Projects, stays in Projects. So, even if your custom assistant doesn’t technically remember, it will keep reference previous chats, files and images inside the specific workplace.
That means you won’t need to re-explain the project and goals or even re-upload files every time you begin working again. I create a new Project for each task or topic I want to stay organized around. All related conversations happen inside that Project, which keeps the context linked. I even pin key details in the chat so I never need to retype them.
Attaching uploaded files to your custom GPT
(Image credit: OpenAI)
If you’re building a custom GPT and want it to reference consistent information, you’re going to want to upload those filed directly to the GPT you built. Doing this lets your assistant search and retrieve text from files during a session.
While uploading a document or file to a custom GPT doesn’t personalize responses or remember you later (unless you save it in Projects) it does let you simulate memory for static information.
Pro tip: keep custom GPT files short and scoped. This is not the time to overload a custom GPT with a 60-page PDF. Instead, break it down to focus on elements of the document and update with new pages separetely when necessary.
Keep personal Memory on for regular chats
(Image credit: Future)
I keep Memorty on all the time. As a power user, I want ChatGPT to be as efficient as possible and remember everything. When Memory is enabled, ChatGPT can remember preferences like my tone and how I like the chatbot’s responses to be structured. This is helpful for regular chats where you’re asking the assistant to brainstorm repeatedly.
To manage it, go to Settings > Personalization >Memory. You can toggle it on or off, review what ChatGPT remembers or delete specific memories anytime. While you’re in the Settings, you may want to enable these five as well.
If you want a totally fresh start with no memory usage, just open a Temporary Chat, which disables both reading and writing to Memory.
The takeaway
If your custom GPT keeps forgetting everything, that’s not a bug (I’m guilty of thinking that at first). It’s just a current and frustrating limitation. Memory isn’t supported for GPTs you build yet, and until it is, the best way to simulate continuity is by using Projects and keeping all uploaded documents contained and organized within it.
The small setup will save you time in the long run and help you get things done faster and more efficiently.
Follow Tom’s Guide on Google News to get our up-to-date news, how-tos, and reviews in your feeds. Make sure to click the Follow button.
More from Tom’s Guide
Nano Banana just broke the internet with these viral trends — I tried these 5 prompts and I’m blown away
OpenAI’s bold new project isn’t a chatbot — and it could change science forever
I ran a real AI chatbot locally on my iPhone — here’s how it worked
Back to Laptops
Intel Core i3
Intel Core i5
Intel Core i7
Storage Size
Screen Size
Refurbished
Screen Type
Showing 10 of 298 deals
Apple 13″ MacBook Air M4 (2025)
(256GB Silver)
Apple 15″ MacBook Air M4 (2025)
(15-inch 1TB)
$1,599View
Dell XPS 13 (2016)
Lenovo Yoga Slim 7x (Gen 9)
(512GB OLED)
$858.11View
Lenovo Chromebook Plus 14
$748.95View
Asus ROG Zephyrus G14 (2025)
(14-inch 1TB)
$1,428.99View
Apple 13″ MacBook Air M4 (2025)
Apple 15″ MacBook Air M4 (2025)
(15-inch 256GB)
$1,165View
Dell XPS 13 Plus
$869.99View
Lenovo Yoga Slim 7x (Gen 9)
$979.99View
Amanda Caswell
Social Links Navigation
Amanda Caswell is an award-winning journalist, bestselling YA author, and one of today’s leading voices in AI and technology. A celebrated contributor to various news outlets, her sharp insights and relatable storytelling have earned her a loyal readership. Amanda’s work has been recognized with prestigious honors, including outstanding contribution to media.
Known for her ability to bring clarity to even the most complex topics, Amanda seamlessly blends innovation and creativity, inspiring readers to embrace the power of AI and emerging technologies. As a certified prompt engineer, she continues to push the boundaries of how humans and AI can work together.
Beyond her journalism career, Amanda is a bestselling author of science fiction books for young readers, where she channels her passion for storytelling into inspiring the next generation. A long-distance runner and mom of three, Amanda’s writing reflects her authenticity, natural curiosity, and heartfelt connection to everyday life — making her not just a journalist, but a trusted guide in the ever-evolving world of technology.
You must confirm your public display name before commenting
Please logout and then login again, you will then be prompted to enter your display name.
ChatGPT Projects just got smarter — here’s how to use the new tools
I fixed the most annoying thing about ChatGPT — here’s how
I was struggling with GPT-5’s new Thinking mode — these 6 tweaks boosted my results
7 Powerful GPT‑5 Prompts That Will Instantly Upgrade Your Experience
I’ve been testing ChatGPT-5 — and these 3 features are absolutely brilliant
I test AI for a living — here’s 7 prompts for getting the most out of ChatGPT-5
Latest in AI
We’re all being catfished on social media — ChatGPT CEO Sam Altman says bots are to blame
I ran a real AI chatbot locally on my iPhone — here’s how it worked
Forget Suno — I built a 7-song playlist (plus a bonus track) for free with this under-the-radar AI
OpenAI’s bold new project isn’t a chatbot — and it could change science forever
Nano Banana just broke the internet with these viral trends — I tried these 5 prompts and I’m blown away
Gemini’s free tier is capped at 5 prompts — here’s how to get more without upgrading
Latest in Features
This is the one important thing ChatGPT-5 still can’t do — and my simple workaround
I review smartwatches for a living — but here’s why I’m more excited about the AirPods Pro 3 than the Apple Watch 11
Apple Watch Series 11 is not a blood pressure monitor — here’s how hypertension alerts work
As a TV expert, here are the 3 features I look for instead of shopping by brand
I always leave a bay leaves in my flour containers — here’s why this natural hack keeps my pantry pest-free
Trainer reveals a standing abs routine that actually strengthens your deep core
LATEST ARTICLES
This is the one important thing ChatGPT-5 still can’t do — and my simple workaround
Ray-Ban Meta 3 Smart Glasses rumors: Everything we know so far
There’s one common kitchen item you should never put in a dishwasher — here’s why
I signed up for YouTube Premium on a whim — and it’s the best decision I’ve made in ages
Amazon could reportedly launch its own AR glasses to take on Meta next year
Tom’s Guide is part of Future US Inc, an international media group and leading digital publisher. Visit our corporate site.
Terms and conditions
Contact Future’s experts
Privacy policy
Cookies policy
Accessibility Statement
Advertise with us
Future US, Inc. Full 7th Floor, 130 West 42nd Street,
Please login or signup to comment
Please wait…