Copyright smh
The touch-screen entertainment system doesn’t have the massive range of excellent British movies and TV series you might expect, nor does it list the movies and TV shows for easy selection. Instead, you have to scroll through a markedly average range of everything, with only a few episodes of some TV shows, and only one Absolutely Fabulous. There’s the promise of paid-for Wi-Fi (free only in First Class) but there’s none on the first leg, with flight attendants saying they’re at a loss to understand why, which isn’t terribly helpful. It works, however, on the second leg, with a streaming package costing £4.99 to £21.99, depending on how long you want it for. This was always where British Airways was traditionally lacking and, in my experience, still is. Outside the main drinks and meal service, it’s extremely hard to get even water to drink. Once, the steward promises to fetch me some, but delivers it instead to another blonde-haired woman at a different table. A second says he’ll bring a glass, but never does. I resort to walking back through the cabin, and then through the economy cabin, all the way to the back of the plane to ask for water in the crew galley, and then carry a cup of it – they’ve run out of plastic bottles – all the way back. It seems the only way. The cabin temperature is another major irritant. At one stage, it’s so cold that everyone puts on as many clothes as they have with them, including coats, and wraps themselves in the blanket, but we still all complain and ask for the air con to be turned down.
