The future of EV roadside help – how Brits are using digital tools for breakdown cover
The future of EV roadside help – how Brits are using digital tools for breakdown cover
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The future of EV roadside help – how Brits are using digital tools for breakdown cover

Emma North 🕒︎ 2025-10-31

Copyright metro

The future of EV roadside help – how Brits are using digital tools for breakdown cover

It’s never been quicker to get back on the road, with thanks to The AA. (Picture: Metro/Linkby/The AA) When your car suddenly grinds to a halt, the last thing you want is a long wait on hold or not knowing when help will arrive. Cue The AA – the UK’s number one breakdown service! With more expert patrols in more places than anyone else, The AA’s mission is simple – to get you moving again as quickly and safely as possible. Thanks to savvy technology and a smart digital approach, The AA is making breakdown cover feel a lot more 2025. Yep, there’s no waiting around or being put on hold, The AA’s app is now the fastest way to get help, taking under 3 ½ minutes to report a breakdown – around twice as fast as calling. Once you’ve logged your issue, you can track your patrol in real time, watching your rescue make its way to you so you’re never left wondering when help will arrive. But we all know that speed’s nothing without results. The AA typically reaches members in around an hour and fixes four out of five vehicles at the roadside, saving thousands of unnecessary recoveries every year. From flat tyres to flat batteries, their expert patrols are equipped with all the tools and diagnostic tech to get you back on the road fast. If you’re driving electric, there’s good news too. The AA is also the UK’s No.1 breakdown service for EVs, with more EV-trained patrols than anyone else. Whether you need a roadside repair, a charge-related recovery or a tow to the nearest charger, they’re ready to help electric vehicle drivers stay fully charged and on the move. And with a Trustpilot rating of excellent and a 5-Star Defaqto rating for its breakdown cover, The AA has earned its reputation for reliability and reassurance when drivers need it most. Don’t just take our word for it. Reviews from drivers highlight The AA’s incredible service too. One driver, named M Pople, said: ‘Very impressed with AA when I needed to use them. Just used the app, they located where I was. I didn’t talk to any one – all done on the app and they arrived in 30mins . Easy peasy!!’ A driver named Mark Howell left a succinct review that said: ‘Prompt, professional and helpful.’ And a review from driver Zora The Explorer said: ‘I’ve been with the AA for many years and their service always seems exceptional! They are friendly, helpful and professional service. No callout seems too small for them and they always appear happy to help.’ So whether your engine suddenly starts billowing steam, your EV runs out of charge, or your plans are stopped in their tracks by a flat tyre, The AA’s smart tech, trained patrols and digital-first service mean you’ll never be left stranded for long. Follow Metro across our social channels, on Facebook, Twitter and Instagram Share your views in the comments below ArrowMORE: I travelled inside a driverless Waymo car – this is what it’s really like ArrowMORE: Score 1.5kg of retro Halloween sweets for under £12 with this scarily good saving ArrowMORE: The ‘game-changing’ suitcase that turns packing on its head

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