Travel

Ryanair to Switch to 100% Digital Boarding Passes from November 12

By Geoff Percival,Stephen Aherne

Copyright ittn

Ryanair to Switch to 100% Digital Boarding Passes from November 12

Ryanair has confirmed that it will move to 100% digital boarding passes from Wednesday, November 12, instead of Monday November 3, in order to ensure a seamless transition for customers in the less busy travel period after the mid-term break.

Ryanair’s switch to 100% digital boarding passes means that from November 12 passengers will no longer be able to download and print a physical paper boarding pass but will, instead, need to use the digital boarding pass generated in their “myRyanair” app during check-in to board their Ryanair flight.

This is the latest step in Ryanair’s digital transformation, having already rolled out several in-app features and initiatives to enhance its 206 million+ customers’ travel experience, including:

· Order to Seat: Order food and drinks from your phone and get served first.

· Live Flight Information: Real-time updates on boarding, gates, and delays.

· Direct Disruption Updates: Live notifications from Ryanair’s Operations Centre during disruption.

Almost 80% of Ryanair’s passengers already use digital boarding passes. Ryanair’s move to 100% digital boarding passes follows other key tickets industries (like festivals, music, and sport events) which have successfully switched to digital-only ticketing.

Ryanair CMO, Dara Brady, said: “To ensure a seamless transition to 100% digital boarding passes for our customers, we will make the switch from Wed Nov 12th, which is traditionally a slightly quieter time for travel following the busy mid-term break period. Ryanair’s move to 100% digital boarding passes will mean a faster, smarter, and greener travel experience for our customers, streamlined through our best-in-class “myRyanair” app, where passengers will also benefit from helpful in-app features, like Order to Seat and live flight information.”