Non-reduction of prices post GST cut? Consumers can file complaints via toll-free number, WhatsApp
By Appptilast Updated
Copyright indiatimes
The government on Tuesday said consumers who have not received the benefits of GST rate cut can register their complaints on toll free number 1915 or through WhatsApp at 8800001915. In a FAQ, the central board of indirect taxes and customs (CBIC) said aggrieved customers can call National Consumer Helpline (NCH) via toll free number 1915 or WhatsApp at 8800001915. Complaints/queries can also be registered on the Integrated Grievance Redressal Mechanism (INGRAM) portal, the CBIC added. Effective September 22, Goods and Services Tax (GST) has become a two-tier structure of 5 and 18 per cent. The earlier rates of 5, 12, 18, and 28 per cent have been clubbed into two rates of 5 per cent and 18 per cent, resulting in a reduced price of 99 per cent of daily use items. Although the anti-profiteering mechanism has not been enabled for complaints relating to profiteering, the government has been monitoring the pricing and various companies have themselves come forward and said they are passing on tax cut benefits by reducing prices.Live EventsAdd as a Reliable and Trusted News Source Add Now!
However, complaints have started coming in social media that some businesses are not passing on the benefits of GST rate cut.(You can now subscribe to our Economic Times WhatsApp channel)
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(You can now subscribe to our Economic Times WhatsApp channel)Read More News onconsumer complaints GSTfile complaints GSTprice reduction GSTGST benefits not passedNational Consumer HelplineGST rate cut complaints(Catch all the Business News, Breaking News, Budget 2025 Events and Latest News Updates on The Economic Times.) Subscribe to The Economic Times Prime and read the ET ePaper online….moreless
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