Technology

New WalkMe offering embeds training directly into apps

By Paul Barker

Copyright computerworld

New WalkMe offering embeds training directly into apps

The new solution is now in beta, with general availability (GA) scheduled for December, according to Hila Sigal, senior vice president of product marketing at WalkMe. Pricing will be announced at GA. The product can “deliver content on any application, whether it’s SAP or non-SAP applications,” she said. “You are not limited, and you can bring in that learning to wherever it needs to be.”

She added, “we have the guidance product [WalkMe DAP], and now we are introducing the learning product, and both of these together help people navigate technology and change in general.”

Scott Bickley, an advisory fellow at Info-Tech Research Group, described the offering as one that “essentially seeks to tackle two primary use cases: new employee onboarding and training, and customer guidance on public-facing websites. This works via workflow step-by-step training, pop-ups, tool tips, and real-time prompts. “