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Millions of users across the world were left frustrated as Microsoft Azure, Outlook, and Microsoft 365 suffered a massive global outage that disrupted critical services for hours. From businesses unable to access their cloud systems to individuals locked out of their emails, the impact was widespread across India, the US and several other regions. Why Microsoft Azure, 365, Outlook And Other Services Went Down According to Microsoft, the outage, which lasted nearly eight hours overnight between October 29 and 30, was caused by a configuration error in Azure Front Door, the company’s global traffic management system. This error caused routing failures across multiple services, triggering timeouts, login issues, and slow responses. Microsoft engineers had to roll back the faulty setup and restore stability, but the process took hours due to the scale of the systems involved. ALSO READ: Microsoft Azure Down: Server Outage Impacts Multiple Services Including 365, Teams, Store, Entra The company later admitted that a software flaw bypassed safety checks, allowing the bad configuration to deploy globally. Microsoft has since introduced new safeguards and automated rollback systems to prevent similar incidents in the future The Impact The result was widespread failure across several key services, including Azure Active Directory B2C, Azure SQL Database and Microsoft 365 apps such as Outlook and Teams. In some regions, users faced login issues, slow response times, and repeated timeouts when trying to access essential tools. By early morning on October 30, most services had returned to normal, though Microsoft warned that some users might still notice slight latency as systems stabilised. The company also revealed that a software bug allowed the faulty configuration to pass through safety checks -- an issue that has now triggered a major review of its internal deployment systems. READ: Minecraft Down: Users Report Massive Outage Worldwide To prevent similar incidents, Microsoft is introducing additional validation layers, automated rollback systems,and stricter configuration monitoring to ensure that future updates can be reversed within minutes if something goes wrong. This outage is one of Microsoft’s biggest since the CrowdStrike incident last year, which also crippled many Windows-based systems worldwide. While that issue stemmed from a third-party security update, the latest failure was internal raising fresh questions about cloud reliability and dependency on centralised platforms. For millions of users and enterprises that rely on Azure and Microsoft 365 for daily operations, the event is a reminder of how fragile digital infrastructure can be. Get Latest News live on Times Now along with Breaking News and Top Headlines from Technology Science and around the world.
