By Inprokom In
Copyright sme
INPROKOM in proudly continues a legacy that began over 70 years ago with a municipal laundry in Bratislava.
“Following the transformation of the original state-owned operation in the 1990s, a new chapter began in 2014, when our family took over the business,” says Ingrid Drozd Janečková, representative and executive director of INPROKOM in.
The decision to do business in the laundry and dry-cleaning sector came from recognising the potential to deliver a high-quality service in an industry that is often undervalued.
“By combining the experience of the original team with modern values – such as reliability, precision and environmental responsibility – we’ve created a service that meets today’s expectations while remaining deeply respectful of the craft,” says Drozd Janečková.
Since then, the company has modernised its technologies, embraced sustainable practices and placed a strong emphasis on quality – all while preserving the roots of its long-standing tradition.
INPROKOM in is more than just a family-owned company in the legal sense – family values lie at the very heart of its operation.
“They guide our relationships with both employees and customers,” says Drozd Janečková. “Trust, stability and a personal approach form the foundation of our long-term success and client satisfaction.”
Today, INPROKOM in operates two branches – in Bratislava and Senec – and processes approximately 750 tons of laundry and 20,000 square metres of carpets annually.
“In” stands for innovation
The “in” in the company’s name symbolises innovation – an ongoing commitment to modern technologies, eco-friendly solutions and efficient processes that continuously improve service quality.
“It reflects our philosophy of staying one step ahead and adapting to the evolving needs of our clients,” adds Drozd Janečková.
Specific business
Laundry services are, by nature, highly specialised. They require a combination of technical know-how and artisanal precision. Understanding different materials, choosing the correct treatment, and building client trust are all essential.
“Today, customers expect not only cleanliness but also careful handling, environmental responsibility and flexibility – and we are proud to deliver on all fronts,” she says.
The company’s service portfolio includes the laundering and dry-cleaning of linens, workwear, carpets, household textiles – and even items for pets.
INPROKOM in uses advanced technology, offers its own logistics, and places great importance on quality, sustainability and personal customer care.
In the B2B sector, their most in-demand services are for hotels – including laundering bed linen, tablecloths and staff uniforms.
“In the B2C segment, customers most often turn to us for cleaning garments such as coats, suits and home carpets – often taking advantage of our convenient collection and delivery service,” says Drozd Janečková.
What they’re most proud of
Above all, the company takes the greatest pride in its team – the foundation of its quality and reliability.
As a family-run business with no external investors, INPROKOM in is also proud of its performance in 2024, having achieved a 13-percent increase in revenue and a 79-percent rise in net profit.
“We’ve been repeatedly awarded the AA Certificate by Bisnode/Dun & Bradstreet and received the Orly award for outstanding professionalism in our sector,” notes Drozd Janečková. “We’re also consistently recognised by the Bratislava Tax Office as a highly reliable taxpayer – a distinction we value greatly.”
Looking to the future
Looking ahead, INPROKOM in plans to expand its capacity, invest further in eco-friendly technologies, and continue the digitalisation of its services – including online ordering and parcel tracking.
“We also aim to diversify into industrial textile cleaning and further strengthen our position as a sustainable, trusted family brand in the market,” concludes Drozd Janečková.
