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Businessman Charlie Hermosa, of commercial drone company Bella Wings Aviation, said he’s looking to roll out home mail delivery services for residents who can’t otherwise get their mail at home, with the use of artificial intelligence-assisted mail tracking. Hermosa told the Rotary Club of Northern Guam Wednesday that he’d originally conceived of Bella Wings offering drone-based mail delivery for residents, something already offered stateside. But he said he was “flipping” the model to instead offer conventional van-based delivery for island residents who can’t easily get home mail services, with AI integrated to enhance the service. Large swaths of the island aren’t eligible for home mail delivery through the U.S. Postal Service, and have to sign up for post office boxes. “You’re in an enclosed village. It’s hard to get to. You don’t have a mailbox,” Hermosa said Wednesday. “You don’t have a delivery system, you don’t even have an address at times or any PO box. It’s hard to get things you can’t order.” Hermosa said he’s looking at essentially recreating the postal address system for interested customers. “What we’re going to do is we’re going to specifically assign new postal codes to anybody that wants to sign up in order for them to get mail to their home,” he said. Potential customers will be able to get an AI mail assistant, which will help them keep track of the various packages they have inbound to their homes, Hermosa said. “It’s going to track every single package. It’s going to track all the mail for you. It’s going to tell you when you want to, you can schedule delivery,” he said. He said they plan to set up deliveries between 6 p.m. and 10 p.m., when customers are actually home to receive their mail via van, or, at some point, drone. AI integration will be used to help customers know whether their package is coming in an hour or 30 minutes, so they don’t have to deal with the “headache” of unknown package delivery times and late drivers. The private mail service was an old model, Hermosa said, but “we’re gonna revamp it, and we’re going to input some AI functions.” He said the concept is one example of how AI integration could help old brick-and-mortar business models that seem outdated to work, by improving efficiencies and data analysis.
