By Mathilde Grandjean,Sami Quadri
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London’s Heathrow Airport has warned passengers to expect delays after a “technical issue” hit check-in and boarding systems used by airlines across Europe.
The disruption is being linked to a cyber attack on a company that provides check-in and boarding technology to multiple carriers worldwide.
Brussels Airport confirmed the attack had forced staff to switch to manual check-in procedures, with 10 flights cancelled and 17 delayed by more than an hour.
Heathrow said it was working with partners to minimise the impact.
A Heathrow spokesperson said: “Collins Aerospace, which provides check-in and boarding systems for several airlines across multiple airports globally, is experiencing a technical issue that may cause delays for departing passengers.
“While the provider works to resolve the problem quickly, we advise passengers to check their flight status with their airline before travelling.
“Please arrive no earlier than three hours before a long-haul flight or two hours before a domestic flight. Additional colleagues are available in check-in areas to assist and help minimise disruption.
“We apologise for any inconvenience.”
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