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Fiserv stock extends decline as details of strategy overhaul, guidance reset emerge Oct. 30, 2025 2:04 PM ETFiserv, Inc. (FI) StockXYZ, TOSTBy : Liz Kiesche, SA News Editor Comments (2) Fiserv (FI) stock fell 7.1% in Thursday afternoon trading, as a media report disclosed that the company's small-merchant customers were getting fed up with the extra fees attached to the Clover payment systems. That followed the stock's 44% plunge on Wednesday, sparked Quick Insights Fiserv's shift to deprioritize short-term revenue initiatives and address underinvestment will likely lead to a smaller revenue base, increased expenses, and near-term impact on growth and profitability, as the company focuses on longer-term goals. Small business dissatisfaction with increased Clover fees has driven customers to seek cheaper competitors, resulting in customer churn, lower satisfaction ratings, and higher expected switching rates, which weaken Fiserv's competitive position and revenue outlook. Recent strategy and management changes, including the leadership overhaul and revised guidance, have led to analyst downgrades and signaled a need to rebuild investor trust, suggesting a challenging period ahead for restoring confidence. Recommended For You
