By India Pollock

Copyright bbc

“[The service] provided a vital lifeline for us. Then overnight, we were left with no service or continuity – we were immediately left in the darkness with nowhere to turn. It has put lives in danger,” Marie said.

She said the closure of the service had been devastating and a constant source of worry.

“To be without this service for four years has caused increase risk of preventable and premature death,” she added.

Marie said she was relieved the ombudsman upheld their complaint and recognised service failure, maladministration and significant injustice.

“We are waiting for the health board to act now,” she said.