By Adam Bent

Copyright ibtimes

For many businesses, defining their values and goals amidst a sea of competition can be a constant challenge. But for Linked Logistics, it’s an answer that has always been solidified. The company, founded by Grady Lynch, runs on the principles of faith, integrity, and relationships, and every shipment, every call, every customer interaction reflects that foundation.In an industry that may often be criticized for being impersonal and transactional, Linked Logistics stands out as a transportation and logistics company embedded in the principles of keeping clients at the forefront of its interaction and adding a personal touch at every step of the journey, and it’s that personability that Lynch reflects has kept clients coming back, some even for decades. “Many times in the logistics industry, you talk to people, and they sound completely dissatisfied with their jobs,” he shares. “We try to be the light in the gloomy world, we want to make a positive impact on everybody.”The company’s specialty lies in its multifaceted and adaptable offerings. Where many providers may focus narrowly on a single service, Linked Logistics does it all: freight forwarding to customs brokering, full truckload (FTL), less truckload (LTL), heavy hauls, perishable food commodities, warehousing, and even specialized shipments like aftermarket bulldozer parts. They’re committed to delivering solutions that fit each and every customer’s exact needs, whether by truck, air, or ocean freight.”We don’t just specialize in one thing in the logistics industry; we do a little bit of everything,” Lynch shares. “If something needs to be shipped, no matter from where, we handle it in a way that works for our client. Ultimately, it’s about turning ‘nos’ into ‘yesses.’ We are going to make it happen.”A notable differentiator of Linked Logistics is its dual business model, which enables streamlined logistics with an additional layer of support, coverage, and capacity for every client. Lynch provides both direct transportation of assets and access to a vetted network of partnered carriers. This could provide a level of flexibility often missing from other providers. Every one of those carriers is required to be monitored around the clock, with their authorities and credentials checked daily, so clients know their freight is always in safe, legitimate hands.But beyond the trucks, technology, and global reach, the heart of Linked Logistics lies in the connection it fosters with people. When clients reach out over the phone, Lynch ensures the receiving end of that call isn’t a bot or an endless automated system, but Lynch himself or a member of his team, ready to listen, solve problems, and deliver.”If I get a 100s of employees with an even larger fleet of trucks, I’d still never want to stray away from being personable,” he says. “It’s important for me to run a business that’s grounded and built on strong, good relationships. That’s exactly what I’m doing here.”As Linked Logistics gears from the future, Lynch remains determined to redefine logistics from simply being about moving freight to solving problems, building lasting partnerships, and being the kind of company customers can rely on, no matter the challenge. And in doing so, he is ensuring that clients don’t get an indifferent service provider, but a partner who will stand with them for the long haul.”I just want to be somebody’s solution to their problem,” he says. “When people call, and they say the words, ‘Grady’s got it,’ I’ll know I’m doing it right.”