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Flipkart Group sets a new benchmark in digital governance

By Our Staff

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Flipkart Group sets a new benchmark in digital governance

The Flipkart group of e-commerce platforms has announced the completion of a comprehensive, independent self-audit on its digital platforms. The audit has been done to ensure the highest standards of compliance, accountability, and consumer protection with the Central Consumer Protection Authority (CCPA) Guidelines and Advisory for Prevention and Regulation of Dark Patterns, 2023 and 2025. The group company includes Flipkart, Myntra, Flipkart Wholesale and Cleartrip

The comprehensive self-audit completion declaration has been formally submitted to Nidhi Khare, Secretary, Ministry of Consumer Affairs.

Speaking on the development, Rajneesh Kumar, Chief Corporate Affairs Officer, Flipkart Group, said: “We are deeply committed to ensuring every consumer interaction is built on transparency and trust. We’ve continuously sought to uphold the highest standards of compliance, and our recent self-audit across Flipkart, Myntra, Flipkart Wholesale, and Cleartrip is a testament to that commitment. This initiative is a proactive step that reinforces our role as a responsible digital marketplace. We are proud to align with the government’s vision of a transparent digital economy, and we will continue to collaborate with the Ministry of Consumer Affairs and all other stakeholders to strengthen consumer protection.”