By Isabelle Bates

Copyright birminghammail

A person looking for work was reportedly shouted at by their work coach after they failed to attend a job fair. The woman, who is 20 years old, is currently on a ‘gap year’ due to mental health struggles, she said in a post on Reddit. And after an argument with her mother, the woman did not feel well enough to attend a jobs fair and instead ‘cried all day.’ READ MORE: Bilston burglary sparks CCTV appeal as police seek man who ‘could help enquiries’ Get breaking news on BirminghamLive WhatsApp , click the link to join But when she informed her work coach of her failure to attend, she was allegedly shouted at within hearing distance of other people. The incident ‘ruined’ her day and left her seeking advice from others on the forum website. She wrote: “Hi guys I’m a [20-year-old female] on a gap year due to mental health, it’s my first time being in the universal credit system. It’s all just very new to me. “But today my work coach started shouting at me infront of everyone because I didn’t go to a jobs fair, and because I didn’t stick to a commitment. “I have very bad family issues which makes me very depressed and anxious with already pre-existing mental health and I wasn’t able to go on that day because I had a really bad argument with my mum. “I was just at home crying all day but nevertheless I don’t want to sound like a victim but she started snapping at me when I told her. “At first I told her ‘I couldn’t get round to it’ because I wasn’t comfortable explaining sensitive topics like that where the whole room can hear. “Then she kept pressuring me because that’s not enough for her apparently so I told her fully which she started shouting saying I’m contradicting myself. “I’ve never experienced anything like this, is this normal? Ugh this has really ruined my day. I don’t know what to do.” In response, one person said: “Have you protected yourself with a fit note from your GP? “When you started your claim you should have put your health problems down. The next step would be getting the fit notes if you think your mental health impacts doing your commitments. “Also think about reporting your work coach as it’s unprofessional to shout at claimants and gives you additional stress.” Another simply wrote: “Definitely complain it is not acceptable.” A third said: “They shouldn’t have shouted at you, but you do obviously need to meet the things in your claimant commitment to continue getting the benefit. “Plenty of people have been sanctioned for less. “If your claimant commitment doesn’t reflect your mental health issues, it should. Ask them to change it.” One Reddit user replied: “I’m so sorry that happened to you. Please complain and request a new work coach.”