Payment & Lending Applications More Likely To Get Installed Than Banking Apps: RBI Bulletin
By PTI
Copyright freepressjournal
Understanding user experience is crucial for advancing FinTech innovations and shaping customer-centric policies, said the article titled ‘ The Untold Story of FinTech Customers’ Experience’ published in the RBI’s September Bulletin. Among the three sectors under study — payment, lending, and banking, 11 apps with payment or lending as their primary business are more likely to be installed.
