By Jane Kandetu
Copyright namibian
As digital lifestyles become more embedded in everyday life, Mobile Telecommunications Limited (MTC) stressed the importance of cybersecurity and consumer education amid its launch of embedded SIMs (eSIMs) for locals last week.
“We always advise customers to be careful about their online safety and security.
Don’t share personal details unnecessarily and remember that MTC will only call you from official numbers,” MTC corporate communications manager John Ekongo said.
The company has already rolled out awareness campaigns around online scams and will expand its consumer education efforts in the coming months.
Ekongo told Desert FM on Monday that the launch of eSIMs is not just about technology, it is also about establishing Namibia’s place in the global digital economy.
As the country embraces this innovation, MTC says its priority will remain affordable access and convenience for customers.
“At the end of the day, it’s about making sure our consumers can live their lifestyles better with the technology we provide,” Ekongo said.
Essentially a digital version of the traditional SIM card, eSIMS are expected to transform how Namibians communicate, travel and do business.
Unlike its physical counterpart, the eSIM is embedded directly into compatible devices, allowing users to activate mobile services, switch between networks and manage multiple profiles, all without the need to swap out SIM cards.
“The eSIM stands for embedded Subscriber Identity Module.
It’s basically your SIM card, but in an electronic version,” Ekongo said.
“Any device manufactured after 2023 or 2024 is likely to be eSIM capable. You can simply check your phone’s settings by dialing *#06# or search online to see if your device supports it.”
While the technology has been available for outbound travellers before, MTC has now expanded its use to all Namibians, a move driven by global digital trends and the rise of what Ekongo calls “digital nomads”.
Beyond convenience, eSIMs promise broader benefits. Information and communication technology minister Emma Theofelus has highlighted their potential in areas such as smart agriculture, health and e-commerce.
Ekongo echoes this, noting that eSIM technology could unlock seamless cross-border connectivity, empowering entrepreneurs and businesses that rely on online platforms.
“With eSIMs, you can have access to your network whether you’re in Canada, Pakistan or anywhere else,” he added.
“This means no more rushing to buy a SIM card at an airport. The convenience is built in.”
