Business

No soap, no classes, no refunds: Derrimut members seethe as gym chain falters

By Sarah Danckert,Sophie Aubrey

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No soap, no classes, no refunds: Derrimut members seethe as gym chain falters

Solomos is scrambling to secure financing to save his business from liquidation, telling creditors a deal is close.

Beyond the pain being felt by business owners, many everyday gym members – which number about 200,000 – are dealing with a souring experience.

Complaints posted online detail badly maintained facilities and poor bathroom hygiene. Insiders say the company struggles to keep up with bills for toilet paper and hand towels, which WorkSafe has flagged as a concern.

The Age spoke to several members about their experiences with the gym, all of whom requested to withhold their surnames to discuss the company which is popular for its barn-like facilities and cheap annual memberships.