Business

Cyberattack Forces Flight Cancellations At Major European Airports, Including Heathrow

By News18,Shankhyaneel Sarkar

Copyright news18

Cyberattack Forces Flight Cancellations At Major European Airports, Including Heathrow

Major European airports, including the Heathrow in London, warned of delays following a “technical issue” that affected check-in and boarding systems, UK broadcaster Sky News said in a report.
Officials from Belgium’s Brussels Airport said a cyberattack was causing the disruption, according to the broadcaster.
Other European airports also warned of delays after the “technical issue” affected check-in and boarding systems. The Brussels Airport confirmed that 10 flights had been cancelled and 17 flights were experiencing delays of more than one hour.
“It is still too early to say when the problem will be resolved,” airport authorities were quoted as saying by Sky News.
“This has a large impact on the flight schedule and will unfortunately cause delays and cancellations of flights,” it said in a statement.
Berlin Airport was among those experiencing delays. “Due to a technical issue at a system provider…there are longer waiting times at check-in. We are working on a quick solution,” Berlin Airport said in a banner on its website.
Frankfurt Airport, Germany’s largest, was not affected, a spokesperson said.
The cyber-attack targeted a business that provides check-in and boarding systems to several airlines around the world. This forced airport staff to conduct manual check-in and boarding procedures, Brussels Airport staff said.
London’s Heathrow warned of delays caused by the “technical issue” at a third-party supplier and told flyers to check the status of their flight before travelling to the airport.
A separate report by news outlet Reuters said that Collins Aerospace, which provides check-in and boarding systems for several airlines across multiple airports globally, was the provider that was experiencing the “technical issue”.
RTX, Collins Aerospace’s parent, said it had become aware of a “cyber-related disruption” to its software in select airports, without naming them.
“The impact is limited to electronic customer check-in and baggage drop and can be mitigated with manual check-in operations,” the company said in an e-mailed statement to Reuters, adding that it was working to fix the issue as quickly as possible.