Borderlands 4 boss Randy Pitchford says “we just don’t worry about the hate” online because “that’s actually a different form of love” and “if someone’s commenting, they’re invested, man”
By Jordan Gerblick
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Borderlands 4 boss Randy Pitchford says “we just don’t worry about the hate” online because “that’s actually a different form of love” and “if someone’s commenting, they’re invested, man”
Jordan Gerblick
16 September 2025
“Not every game I’ve ever made worked”
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(Image credit: 2K)
Gearbox boss Randy Pitchford uses hate for fuel.
Pitchford is no stranger to negativity online, in part due to his own infamously unfiltered internet presence, but his perspective on the matter is relatively unique: Just like The Beatles, you just gotta let it be, and tell yourself, “I feel fine,” because all you need is love.
Talking to GamesRadar+, Pitchford admits not everything he’s made has been a huge hit with his fans. It’s important to note, though, that this interview was conducted during Gamescom 2025, before Borderlands 4 launched, so his comments have nothing to do with, uh, more recent controversial statements he’s made on social media.
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Gearbox boss Randy Pitchford says Borderlands 4 performance isn’t bad, your expectations are just too high: “If you’re not 4k stubborn and just want to have a great, fun time with higher perf, please consider running at 1440p resolution”
In this case, Pitchford responds to a question about potential backlash to Borderlands 4’s pricing, which ended up being a more acceptable $70 than the $80 many feared. Regardless, he goes on a brief tangent where he seemingly compares his self-admitted inconsistent body of work to The Beatles, as one does. To be fair, he also compares it to a six-year-old’s fridge drawings.
“Everybody that’s ever done anything goes into it like, ‘I want to do the best job I can and try hard,’ whether you’re drawing a picture with crayons at six years old that’s going to go on the refrigerator, to being The Beatles and writing ‘Let It Be,’ you know.
And the truth is, I freaking love The Beatles,” Pitchford says. “But also, there’s some songs they’ve made that in my opinion – and this is just totally subjective – some of the stuff is unlistenable. So what do I want them to do because they made an unlistenable song? To me. ‘Never make music again?’ No, make more, because you might make another ‘Let It Be.'”
Whether or not Borderlands 4 is Gearbox’s “Let It Be,” Pitchford says he doesn’t let negative feedback get in the way of his creativity, arguing rightfully that hate is a form of passion, and that, generally, if someone is hating, they care to some degree.
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“And so I just think we don’t worry about the hate,” he says. “That’s actually a different form of love. If someone’s commenting, they’re invested, man, they care. They’ve spent their time, because it takes time to post. It takes time to stop our day and get involved in something. So I use that as fuel. Let’s make more. And all of us should do that.”
There’s no telling how Pitchford’s comments might differ with the post-launch perspective of Borderlands 4 sitting a very respectable 84 on Metacritic, although it seems that no matter how well his games are received, he just can’t help responding to criticism. Maybe he should take his own advice and just, let it be.
Borderlands 4 boss tells players “please get a refund from Steam if you aren’t happy” as Randy Pitchford continues his very public crashout over the FPS’s performance woes
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Jordan Gerblick
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After earning an English degree from ASU, I worked as a corporate copy editor while freelancing for places like SFX Magazine, Screen Rant, Game Revolution, and MMORPG on the side. I got my big break here in 2019 with a freelance news gig, and I was hired on as GamesRadar’s west coast Staff Writer in 2021. That means I’m responsible for managing the site’s western regional executive branch, AKA my home office, and writing about whatever horror game I’m too afraid to finish.
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Baldur’s Gate 3 publishing director feels “bad” for Borderlands 4 devs “who are just trying really hard to make players happy” as Randy Pitchford fights back against performance criticism
Borderlands 4 boss tells players “please get a refund from Steam if you aren’t happy” as Randy Pitchford continues his very public crashout over the FPS’s performance woes
Gearbox boss Randy Pitchford says Borderlands 4 performance isn’t bad, your expectations are just too high: “If you’re not 4k stubborn and just want to have a great, fun time with higher perf, please consider running at 1440p resolution”
Randy Pitchford and his “big personality” may have caused Gearbox some controversy with all that $80 Borderlands 4 banter, but his boss wouldn’t have it any other way: “I still love him to death”
“We tend to commit to the bit”: Gearbox boss Randy Pitchford talks Borderlands 4, the evolution of looter-shooters, and $80 game discourse
Gearbox boss Randy Pitchford says “I think they could charge $200” for Borderlands 4, “you can’t find a better value in the world for any type of entertainment,” then adds: “I wish they’d give it away, because then everyone would play it”
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