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Dying Light: The Beast
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PSA: Borderlands 4 has a progress-erasing bug with players reporting lost skill points upon crashes and multiplayer disconnections, but Gearbox is looking into it

Scott McCrae

16 September 2025

“If you join someone’s game, or load into your game, and your skill points don’t load in, DO NOT QUIT”

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works.

(Image credit: Gearbox Software)

Borderlands 4 players are reporting a glitch that sees you lose all of your skill points, but Gearbox is looking into it.

A user on Reddit reported this issue happening out of the blue, saying: “Played last night to level 10. Logged in today to play and noticed my action skill was missing and saw that my character has zero points invested even though he’s level 10 and I definitely put points into the tree last night.” Fellow players in the comments are also reporting the same problem.
However, some have realized the issue has to do with disconnections, as one Twitter user reports that they “made the mistake” of quitting the game after seeing their skill points missing when they joined a multiplayer session, and are now “in mourning” after their Amon was “robbed of all his power.” They continue: “PSA FOR #Borderlands4 – If you join someone’s game, or load into your game, and your skill points don’t load in, DO NOT QUIT. ALT+F4 IMMEDIATELY.”

You may like

Borderlands 4 will have a “very ambitious” endgame, but not everyone is happy about having less skill points as creative director argues “you lose build diversity” with too many

How to respec in Borderlands 4 and reset your skill points

As Borderlands 4 fans create a skill tree planner months before launch, creative director issues a reminder that “the game isn’t done yet” and their builds are “subject to change”

Gearbox has a support page for the issue, saying: “Players may lose skill points after disconnecting and re-joining a multiplayer session, or crashing in single player. In these instances, they have lost all or most of their skill points. Leveling up more and using the Respec machine do not restore the lost skill points.” However, while there’s no fix yet, it is “being investigated.”

It’s also unconfirmed if players will be able to regain their missing points after losing them once the fix is live. But to be on the safe side, maybe follow the Alt+F4 solution given by the Twitter user if you experience a disconnection or crash.
While you’re here, you can check out our Borderlands 4 review, as well as our Borderlands 4 tips for some pointers to get you started.

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Scott has been freelancing for over three years across a number of different gaming publications, first appearing on GamesRadar+ in 2024. He has also written for the likes of PC Gamer, Eurogamer, VG247, Play, TechRadar, and others. He’s typically rambling about Metal Gear Solid, God Hand, or any other PS2-era titles that rarely (if ever) get sequels.

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Borderlands 4 will have a “very ambitious” endgame, but not everyone is happy about having less skill points as creative director argues “you lose build diversity” with too many

How to respec in Borderlands 4 and reset your skill points

As Borderlands 4 fans create a skill tree planner months before launch, creative director issues a reminder that “the game isn’t done yet” and their builds are “subject to change”

8 Borderlands 4 tips to help you conquer Kairos

Borderlands 4 has “more skills per character than in Borderlands 3 and 2 added together,” Gearbox CEO Randy Pitchford says: “We’re working late on Fridays for you”

Borderlands 4 Steam reviews start at 41% positive as early players report performance issues and crashes: “Randy I sold my car for this”

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