By Brian Zotti

Copyright timesofsandiego

Finding a job is hard enough. For people with intellectual or developmental disabilities, that challenge is compounded by transportation barriers, differences in communication styles, or a lack of support navigating the interview process. These obstacles keep far too many qualified candidates out of the workforce.

The data tells the story. According to San Diego County’s equity report, just over one-quarter of people with disabilities participate in the labor force, compared to nearly three-quarters of those without disabilities. The gap isn’t always about ability or motivation. Access and opportunity are factors here.

Most people want to work. They want purpose, connection to their community, and the chance to contribute. Breaking down stereotypes and removing barriers is the first step toward unlocking that potential.

This October, during National Disability Employment Awareness Month, San Diego business leaders have a unique opportunity to lead the way. By raising awareness, creating inclusive practices, and championing equity in hiring, we can help ensure every person has the chance to bring their skills to the table, and strengthen our community in the process.

San Diego’s Path to an inclusive economy

In its 2025 Inclusive Growth Progress Report, the San Diego Regional EDC evaluated how the region is tracking toward its 2030 Inclusive Growth Framework goals. While San Diego is making progress, significant accessibility gaps remain.

Small businesses, responsible for nearly 60% of local employment, are central to this effort. Yet many continue to struggle with retention, talent shortages, and the rising costs of housing, transportation, and living expenses that strain household affordability. Despite these challenges, the region is closing in on its 2030 milestone, with 48,481 new quality jobs already added. For context, a “quality job” is defined as a role at a business with fewer than 100 employees that pays at least $23 per hour and provides health insurance.

From workshops to internships and apprenticeship programs, San Diego businesses have multiple pathways to grow their workforce while fostering inclusion.

Research consistently shows that businesses embracing diversity and inclusion achieve stronger results than their competitors. According to a report from Accenture, organizations that prioritize disability inclusion report 30% higher profit margins, 28% greater revenue, and twice the net income compared with companies that do not focus on inclusive practices.

Steps that turn intentions into impact

By embracing the unique strengths and needs of each individual, San Diego businesses can unlock untapped potential, lead by example, and make a meaningful impact on both the community and their bottom line.

Here are some actionable ways you can make processes more inclusive:

Job Descriptions: Review job postings and strip out jargon or vague requirements that discourage applicants. Be intentional about separating true must-haves from skills that can be trained on the job.

Software Audit: What does your company’s job application look like? Can you navigate it with just a keyboard? Does it work with a screen reader? If not, your company is unintentionally closing the door on qualified talent.

Interview Process: Think about the last interview you hosted. Did you offer flexibility, virtual options, extra time, or the ability to bring a support person? Comfort builds confidence.

Onboarding & Education: Talk openly about how your company introduces new employees to the team. Providing materials in multiple formats, like captioned videos, large-print PDFs, or interactive guides. Pairing hires with trained mentors sends the message that support is built into the culture, not an afterthought.

San Diego has an opportunity to lead by example. Businesses can take steps to ensure that the region not only reaches its 2030 goals but builds a more resilient, competitive, and thriving workforce for the future.

Brian Zotti is the CEO of Options For All, a California-based nonprofit creating and supporting opportunities for adults with disabilities.