By Linda Howard,Rory Poulter
Copyright dailystar
The Department for Work and Pensions ( DWP ) has issued a new alert on its social media platforms, urging millions of benefit recipients to watch out for fraudulent text messages from criminals attempting to pilfer their “personal or financial details”. Currently, 23.7 million people throughout Great Britain are claiming at least one benefit from the DWP, including the State Pension (a contributory benefit ), Universal Credit , Personal Independence Payment ( PIP ), Attendance Allowance or Jobseeker’s Allowance (JSA). In messages posted on X and Facebook, the DWP stated: “Be aware of scam text messages claiming to be from @dwpgovuk. Always be careful about links and never share personal or financial details, only engage with trusted official sources.” The DWP then encouraged anyone receiving a dodgy text message to report it via GOV.UK – simply search ‘avoid and report internet scams and phishing’. Digital fraudsters may be attempting to exploit the current cost of living squeeze by masquerading as official government departments such as the DWP or HM Revenue and Customs (HMRC). These are referred to as ‘impersonation scams’, reports the Daily Record . Previously, we’ve witnessed bogus text messages regarding ‘unclaimed cost of living payments’ and the Warm Home Discount. The DWP is also cautioning people to remain vigilant for dubious messages and emails inviting them to apply for Winter Fuel Payments. These payments will be distributed automatically in November or December, with no application required. These messages often contain ‘direct links’ to make a claim – something the DWP never does. Universal Credit claimants are typically contacted by their Work Coach through their online journal. If you receive a text and you’re uncertain whether it’s genuinely from a DWP department, the Scottish Government, Social Security Scotland or HM Revenue and Customs, the safest course of action is to give them a ring and verify. Here are some quick checks everyone can perform regularly to identify and avoid potential scams. Never disclose your financial or personal information Avoid sharing your personal or financial details with anyone. This includes refraining from jotting down your banking details. If you can memorise your information, that’s the safest bet, but if you need to write down your details, ensure they’re stored in a secure place and not carried around when shopping. Reputable retailers will never ask for your PIN, CVC number or other identifying online banking information. Regularly review your bank statement If you spot an unfamiliar transaction, it’s crucial to notify your bank straight away to have the card blocked. Most banks operate a dedicated fraud action line, where you can report the theft and request a refund. Keep tabs on your cards If you misplace any of your bank cards or suspect they’ve been nicked, you should get in touch with your bank immediately so they can freeze it. Many banks now offer the convenience of reporting lost or stolen cards via their apps, speeding up the process considerably. It’s always a good idea to have your bank’s contact details handy in case you need to get in touch. Be cautious of dubious emails or texts Avoid responding to text messages or emails if you’re uncertain about their authenticity. A golden rule to follow is never to disclose private, personal information. This includes sensitive data like your bank details or passwords – no legitimate company should ever request these. Emails or texts riddled with grammatical errors can often be a telltale sign of a phishing scam from an illegitimate source, so it’s best to steer clear of opening these. Steer clear of suspicious links Refrain from clicking on any links if you’re unsure about their legitimacy. Avoid downloading anything sent to you via email or text. Having antivirus software installed is a wise move as it will scan for malware and shield you from phishing attacks.
