Culture

Bank of Ireland’s app and online banking service are down

Bank of Ireland's app and online banking service are down

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you’ve seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

One-off amount

I already contribute

Sign in. It’s quick, free and it’s up to you.

An account is an optional way to support the work we do. Find out more.

Investigates

Investigates

Money Diaries

The Journal TV

Climate Crisis

Cost of Living
Road Safety

Newsletters

Temperature Check
Inside the Newsroom
The Journal Investigates

Daft.ie Property
Allianz Home
The 42 Sport
TG4 Entertainment

The Explainer

A deep dive into one big news story

Sport meets news, current affairs, society & pop culture

have your say

Or create a free account to join the discussion

Advertisement

More Stories

The bank is working to resolve the problem.RollingNews.ie

Technical Difficulties

Bank of Ireland’s app and online banking service are down

The bank said it is working to resolve the issue.

1.24pm, 13 Oct 2025

Share options

BANK OF IRELAND has said its online banking service and mobile app are both currently unavailable.

In a post on X, the bank said it is working to resolve the issue with the app and 365 Online service.

Advertisement

Our Mobile app and 365 Online are currently unavailable. We are working to resolve this and we will provide an update here as soon as possible. Apologies for the inconvenience.— Bank of Ireland (@talktoBOI) October 13, 2025

It is not known what caused the issue.

The bank added that it would provide an update online as soon as possible and apologised to customers for any inconvenience caused.

Responding to a customer expressing frustration on social media, the bank said: “Rest assured the team are currently investigating this issue and are working on resolving this as soon as possible.”

Readers like you are keeping these stories free for everyone…

A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article.

Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Support The Journal

Viewcomments

Send Tip or Correction

Embed this post

To embed this post, copy the code below on your site

Email “Bank of Ireland’s app and online banking service are down”.

Recipient’s Email

Feedback on “Bank of Ireland’s app and online banking service are down”.

Your Feedback

Your Email (optional)

Report a Comment

Please select the reason for reporting this comment.

Please give full details of the problem with the comment…

This is YOUR comments community. Stay civil, stay constructive, stay on topic.
Please familiarise yourself with our comments policy

before taking part.

Leave a Comment

Submit a report

Please help us understand how this comment violates our community guidelines.

Damaging the good reputation of someone, slander, or libel.

Racism or Hate speech

An attack on an individual or group based on religion, race, gender, or beliefs.

Trolling or Off-topic

An attempt to derail the discussion.

Inappropriate language

Profanity, obscenity, vulgarity, or slurs.

Advertising, phishing, scamming, bots, or repetitive posts.

Please provide additional information

Thank you for the feedback

Your feedback has been sent to our team for review.

Leave a commentcancel

Newly created accounts can only comment using The Journal app.

This is to add an extra layer of security to account creation.

Download and sign into the app to continue.

Access to the comments facility has been disabled for this user
View our policy

⚠️ Duplicate comment

Post Comment

have your say

Or create a free account to join the discussion

Bank of Ireland

Online banking
Technical Difficulties

News in 60 seconds

Debunked: Chart uses false information to compare benefits given to Ukrainian and Irish families

25 mins ago

Man (20) who started fire on Luas during 2023 Dublin riot jailed for three years

37 mins ago

Collins Aerospace
Gardaí at scene as Palestine Action Éire occupy Cork office of Collins Aerospace

50 mins ago

Ex-Labour leader Brendan Howlin ‘supporting Connolly’ despite being photographed with Humphreys

Another Irish supermarket has announced that it’s reducing milk prices

Trump told he is ‘greatest friend’ Israel ever had in the White House ahead of Knesset speech

Abbey Street
Photographer assaulted in Dublin by Schalke fans felt ‘terrified’

Abbey Street
German club Schalke condemns ‘completely unjustifiable’ behaviour of fans in Dublin

Leinster House
Connolly to consider publishing correspondence on Garda clearance for employee

Man discovered dead in Co Cork named locally

Candidates have second head-to-head debate as poll shows Humphreys trailing behind

more from us

Investigates

Daft.ie Property Magazine

Allianz Home Magazine

The 42 Sports Magazine

TG4 Entertainment Magazine

Money Diaries

The Journal TV

Journal Media

Advertise With Us

About FactCheck

Our Network

FactCheck Knowledge Bank

Terms & Legal Notices

Terms of Use

Cookies & Privacy

Advertising

Competition

more from us

TV Listings

GAA Fixtures

The Video Review

Journal Media

Advertise With Us

Our Network

The Journal

FactCheck Knowledge Bank

Terms & Legal Notices

Terms of Use

Cookies & Privacy

Advertising

Competition

© 2025 Journal Media Ltd

Terms of Use

Cookies & Privacy

Advertising

Competition

Switch to Desktop
Switch to Mobile

The Journal supports the work of the Press Council of Ireland and the Office of the Press Ombudsman, and our staff operate within the Code of Practice. You can obtain a copy of the Code, or contact the Council, at https://www.presscouncil.ie, PH: (01) 6489130, Lo-Call 1800 208 080 or email: mailto:info@presscouncil.ie

Report an error, omission or problem:

Your Email (optional)

Create Email Alert

Create an email alert based on the current article

Email Address

One email every morning

As soon as new articles come online