By Athena Stavrou

Copyright independent

UK pharmacies are encountering angry and confused patients after the NHS booking system allowed individuals ineligible for the Covid-19 jab to book appointments.

Community Pharmacy England estimates that between a third and half of patients booking through the national system are not actually eligible for the Covid-19 vaccine.

This situation has led to significant frustration for both patients and pharmacy staff, with some patients reportedly becoming abusive when told they only qualify for the flu jab.

The eligibility criteria for the NHS Covid-19 vaccine were tightened this year, now primarily covering those over 75, individuals with weakened immune systems, or residents in older adult care homes.

Thehe National Pharmacy Association has raised the issue with NHS England and the Department of Health, urging a swift resolution to the booking system’s flaws.