By Petre Barac

Copyright thediplomat

Predictive & Condition-Based Maintenance: Customer Success Team collaborates with each member to devise a tailored success plan and diligently monitors its progress.

24/7 Remote Monitoring and Fault Detection: A remote team of experts from the Connected Services Hub supervises electrical asset health status, based on predictive analytics and AI.

Priority Support and Accelerated Issue Resolution: A dedicated Service Level Agreement and upgrade options, ensuring prompt on-site intervention by a highly skilled services team in the event of emergencies.

Direct Access to Schneider Electric Experts: Access to advanced technical support experts during business hours via a hotline or chat.

Compliance and Audit Readiness: Support to help protect employees, comply with regulations, and optimize operations.

Included Labor and Parts Coverage: Financial benefits, including spare parts, labor, and travel for on-site intervention, all included.

Extended Warranty: Extension of the standard manufacturer’s warranty.