Mr Moss said Royal Mail, who delivered the parcel, had done checks and it appears the package was received by Rudakubana’s father, Alphonse.
The packaging did not advise that it contained a bladed item, which Mr Moss said was a legal requirement at the time.
He asked: “You did not meet your legal duty in that respect in terms of the delivery, would you agree?”
Mr Wheeler replied: “Well this is the first time I have seen this parcel but it appears not to be on there, yes.”
He said the business, based in Leighton Buzzard in Bedfordshire, had probably sold more than 100 machetes in 2023, but no longer stocked them.
He also said it now asked customers for proof of address as well as ID when verifying that they were over 18.