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The Ombudsman Says His Work is Hindered By:

By Benita Keme-Palacio,The Ombudsman Says

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The Ombudsman Says His Work is Hindered By:

The Ministry of Home Affairs & New Growth Industries received 49 complaints, nearly half of all cases. “This reflects continued concerns involving the police department, Belize Central Prison and public safety institutions under its jurisdiction,” the report said. Other ministries cited included the Attorney General’s Ministry, the Ministry of Health and Wellness, and the Ministry of Education, Culture, Science & Technology.

The Ombudsman also raised serious concerns about mental health in public institutions. “Too often, public officers with treatable mental health conditions are left in limbo, neither discharged nor reinstated, as revealed in an investigation carried out by the Office of the Ombudsman, while their careers and dignity slowly deteriorate,” the report stated. Recommendations include amendments to public service regulations, mandatory mental health training for senior officials, and clearer mechanisms for appeals.

The Freedom of Information Act was also criticised for poor implementation. “Many officers across ministries, statutory bodies, and departments remain unaware of the Act’s existence or their legal obligations under it,” the report said. It called for training, designated information officers, and public awareness campaigns.

Pension delays were another critical issue. Retired public officers wait months or even years for their benefits, forcing some to rely on loans or family support. The report urges, “Establish Clear Statutory Timelines… Implement a structured exit process… Introduce Temporary Bridging Allowances.”

The report also reported on inadequate medical treatment for inmates at Belize Central Prison. Inmates requiring specialised treatment often face financial barriers. The Ombudsman recommends a dedicated medical fund and improved in-prison facilities. “Access to healthcare is a fundamental human right, one that does not disappear upon incarceration,” it stated.

It also pointed out State of Emergency (SOE) concerns. During the June 2024 State of Emergency, detainees reported prolonged confinement and mistreatment. “Gaps were identified in the implementation of the SOE regulations, particularly concerning constitutional protections that should not be derogated,” the report noted. It calls for better consultation with stakeholders and alternative strategies to address gang violence.