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Luke Bottomley, 37, director at James Ray Recruitment in East Yorkshire, said AI was becoming "increasingly important". "I think AI will be something that needs to be integrated into business or they will be left behind. "It's on a one-way train at the moment and everyone needs to be looking at it. "That said, when it comes to the human element, I don't think it will be replaced." Mr Bottomley explained that using AI for job applications would mean that businesses "will miss out on potentially exceptional candidates". "Having a one-to-one interview gives the chance to know an individual and what they can bring to a role, you can't get that through a robot," he added. Hayfa Mohdzaini, senior technology adviser at CIPD, which is the professional body for HR and people development, said: "Employers need to strike the right balance between AI and human interaction when hiring and consider candidate preferences so that they don't miss out on great talent. "While an AI chatbot might be a cost-effective option for an employer, it might put off some candidates from applying. "Employers should tell candidates upfront when AI will be used and explain how it will benefit them." Additional reporting by Richard Madden and Eleanor Maslin.
